Overall, I would not recommend this sales representative or Clover to anyone. When I called the Clover customer service team to inquire about my delayed devices, I was only given contact information for Diane and her manager, but neither of them responded to my calls or texts. I tried calling and texting her several times but received no response. After I signed the purchase contract, Diane became completely unreachable. She promised me things that Clover does not actually offer, which was a major issue for me. Diane lied to me about several important aspects of the purchase, including the refund and credit policies for the devices. I was extremely disappointed with my purchasing experience. I recently purchased two Clover devices from Diane, a sales representative from Clover. You can’t see what it out of stock, you have to downloaded your inventory to the computer and good luck getting it organized because if you have it in a category you still have to put labels on it to see it on excel in its category. OH and if you don’t hit done within 30 seconds to 5 minutes your card transaction will become VOID! Please check your sales because once they told me this I went back and found voided sales because of this. If you do a return, the system doesn’t put it back into your inventory. You have to download another app to separate sales for each employee. If you own a convenient store with more than 1 employees then this system isn’t for you unless you want a lot of work. I’m sure you guys realize everyone hates it and now you are scrambling around to fix it. And now you updated an app to have no function?! Everyone complains and you say there is another update coming soon? Who would ever updated an app to have no functionality? Why wouldn’t you wait until it was complete if that was ever your plan. Don’t have a Clover merchant account? Sign up at *Note that rooted or jailbroken devices are not supported due to security risks. Get help whenever you need it: Contact us by phone or email 24/7/365, or ask us to call you from within the app (More>Help>Call me).Ī Clover merchant account is required to use Clover Go.Countertop convenience with the Clover Go reader and dock: Mount your Go reader to the new Clover Go Dock to accept card payments securely and conveniently on the countertop.Peace of mind with built-in security: Every transaction is encrypted end-to-end to protect your customers’ data and your business.Never miss a sale: Offline mode allows you to accept payments even when you don’t have an internet connection. ![]() ![]() Run your business from anywhere: Track sales in real-time, identify your most popular items, view employee performance, and manage your business from your mobile devices (some features require supporting service plans).Accept payments easily: Key in or scan credit card information with the mobile device camera, use the optional Clover Go reader for card tap or insert, use Tap to Pay on iPhone to accept contactless payments without any additional hardware, or send invoices through email.Configure Clover Go to suit your business: Set discount, tip, and tax rates relevant to your business (some configurations require supporting service plans).Clover Go extends the power and mobility of Clover POS to small/medium business owners with a tailored, all-in-one point- of-sale (POS) system to accept payments easily, run the business more efficiently, and grow the business - all from the Clover Go app on your mobile devices.
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